How it Works

Everything you need to know from the moment you place your order, to fresh pies arriving at your doorstep.

How it Works


Fill your pie pack

choose from our range of curated and custom pie packs and choose your favourite pie flavours.


We bake fresh to order

we handmake and bake your pies fresh!


Pack and send

Our dedicated Pies by Post team carefully pack your order into our temperature controlled packaging.


Heat and enjoy

Enjoy the taste of our award-winning family recipes, from the comfort of home.

Choose your pies

Choose your favourite selection of pies from the Pie Packs we have available in our online Shop. We have curated these packs to fit our specially designed packaging so your pies arrive safely .

Most of our packs are customisable, some you can even add our delicious sides to!

Not sure what to pick? Do not hesitate to contact our Pies by Post team who will do their best to help you.

We bake fresh to order

Specialising in quality handmade pies. Turners are a traditional family run baker. Based in West Sussex since 1933, our award-winning products are baked daily, from scratch using only the finest ingredients.

All of our pies are handmade, fresh to order. We bake, chill, pack and send your pies overnight. Our pies are sent fresh, not frozen!

Pack and send

All our freshly baked produce is delivered in specially designed temperature controlled boxes that stay chilled for up to 48 hours, so all your food arrives super fresh every time you order.

When you order Turner’s Pies by Post they arrive with:

You receive at least 2 Ice Packs in every box.

Our Ice Packs can be reused or recycled. To recycle our packs, cut the corner and drain the contents down your sink. (The contents is food safe and non toxic).
You can then recycle the plastic with other bags at larger super markets!

Alternatively, why not reuse your packs for picnics and lunch boxes?

As we freshly bake all of our pies to order, as such, we have a three day lead time. When you place your order you can choose your delivery date from our “delivery date picker” . Once baked, your pies will be sent out to you overnight via our courier APC. For more insight into this process and for more delivery information check out our Delivery Information page.

Please note that we cannot deliver on a Sunday or a Monday.

Heat and enjoy

And now for the fun part, the eating!

Cooking instructions:

Pop your pies in a preheated oven at 180C or Gasmark 4 for:

Large Pies: 40 Minutes

Small Pies: 25 Minutes

Times can vary, our pies can be enjoyed hot or cold. If you can’t eat your pies all at once, our pies can be both refrigerated or frozen.

Refrigerate: Keep your pies refrigerated for up to 5 days

Freeze: You can freeze your pies for up to 6 months. Make sure you defrost your pies before reheating them.


Keep your eyes on the pies…

Sign up to our newsletter for Pie Club EXCLUSIVE discounts, first looks, & more…

Attention: Due to high demand there is a temporary longer wait than usual for delivery.

We really appreciate your support, patience and understanding!