The Packaging
All our freshly baked produce is delivered in specially designed temperature controlled boxes that stay chilled for up to 48 hours, so all your food arrives super fresh every time you order.
When you order Turner’s Pies by Post they arrive with:
- Top quality temperature controlled boxes – Our insulated boxes are assembled with an insulated lining, keeping your pies fresh for up to 48 hours.
- Gel ice packs – These specially designed sheets are pre-cooled before enveloping your order to ensure your pies arrives chilled (not frozen). They help keep your pies fresh and they can be reused or recycled afterwards. Our ice packs can be safely drained down your kitchen sink and the plastic can be recycled with other bags at your local supermarket.
- Double walled corrugated box – Our boxes are stronger and better insulated than ordinary boxes they are specifically designed to contain chilled goods.
- Recyclable & reusable – All our packaging has been designed to be reused or recycled. Why not reuse our ice packs for picnics?
*Our ice packs can be safely drained down your kitchen sink and the plastic can be recycled with other bags at your local supermarket.
DPD
Our deliveries are carried our by a third party partner, DPD. You will receive notifications throughout the process from us and from DPD directly via email and SMS message.
Once your pies have been collected, you will be given a tracking number. You can also update DPD with specific delivery instructions via their notifications, tracking and through the DPD app.
On the day of your delivery DPD will send you notification of your 1 hour time slot. DPD are currently practicing contactless delivery, so you do not need to be in to accept your parcel. Your driver will leave it in a safe place or in a designated spot from your delivery instructions. With contactless delivery your driver will notify you via email or text message, they may not knock on the door.
For more information, you are welcome to visit their website
Where do DPD deliver?
We deliver across mainland UK. Unfortunately we are not currently able to deliver to Ireland or the Scottish Highlands and Islands.
We cannot currently deliver to the following postcodes:
- AB 31 – 56
- FK17 – 21
- HS1 – 9
- IV1 – 63
- KA 27 – 28
- KW0 – 17
- PA20 – 78
- BT 1 – 99
- GY1 – 10
- HS1 – 9
- IM 1 – 99
- JE1 – 5
- PH15 – 50
- TR21 – 25
- ZE1 – 3
These are of course subject to change.
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